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Privacy policy

What data we process, why, for how long and what your rights are — under the GDPR (Regulation (EU) 2016/679) and Portuguese Law 58/2019.

Translation for convenience. The Portuguese version prevails.

Controller

[Firma / Nome], [Morada da Sede], NIPC [NIPC]. Data protection contact: [email@dominio.pt].

What data we process

  • Request data: name, email, phone (optional), make, model, engine, colour, budget, equipment and any notes you give us.
  • Communications: the content of messages you send us by email or WhatsApp.
  • Contract data: identity, address, tax number and vehicle documents, when you book a service.
  • Technical data: our hosting provider automatically logs IP address, date/time and requested pages for security.

Purposes and legal bases

  • Answering your request and preparing a quote — pre-contractual steps (Art. 6(1)(b) GDPR).
  • Delivering the service you book: search, alerts, inspection, transport and registration — performance of a contract (Art. 6(1)(b)).
  • Invoicing, tax and customs obligations — legal obligation (Art. 6(1)(c)).
  • Security and operation of the site — legitimate interest (Art. 6(1)(f)).

We do no marketing without your consent, we never sell data, and we make no automated decisions with legal effect.

Recipients

We share only what the service needs:

  • Local partners and inspection workshops in Austria and Germany.
  • Vehicle sellers, when you go ahead with a purchase.
  • Transport companies.
  • Portuguese Tax and Customs Authority, IMT and inspection centres, for registration.
  • Our hosting and website platform provider (which loads a small script from grok.com showing the site-builder badge) and our certified accountant.

If you contact us on WhatsApp, Meta Platforms Ireland Ltd. processes the data as an independent controller under its own privacy policy; transfers to the USA may occur under the EU-U.S. Data Privacy Framework.

Retention

  • Requests that do not lead to a contract: up to 12 months after the last contact.
  • Contract and invoicing data: 10 years, as required by tax law.
  • Server logs: 30 days at most.

Your rights

You can request access, rectification, erasure, restriction and portability, object to processing, and withdraw consent at any time by writing to [email@dominio.pt]. We reply within one month.

You may also lodge a complaint with the Portuguese data protection authority (CNPD): www.cnpd.pt.

Cookies and local storage

This site uses no cookies and no analytics, advertising or tracking tools. Fonts are served from this site itself, with no connection to Google Fonts.

Only your browser's local storage keeps whether you closed the language hint and, if you submit it, the text of your request so you can copy it. This data never leaves your device and you can clear it in your browser settings.

Changes

This policy may be updated. Last updated: 2026-11-05.