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Legal notice

Who is behind Carago, how to reach us and where to complain.

Translation for convenience. The Portuguese version prevails.

Service provider

  • [Firma / Nome]
  • [Forma jurídica, ex.: Sociedade Unipessoal por Quotas]
  • [Morada da Sede]
  • NIPC / NIF: [NIPC]
  • [Conservatória do Registo Comercial de …], matrícula [NIPC]
  • Capital social: [Capital social] €
  • [email@dominio.pt] · +351 928 420 396

Management: [Nome do(s) gerente(s)]

Activity

Carago provides car market research, intermediation in the purchase of vehicles on the client's behalf, and handling of the import and registration process in Portugal. Carago is not a car dealer: we do not buy vehicles for resale and we are not a party to the purchase contract, which is signed directly between the client and the seller.

Complaints book

You can file a complaint in the official Electronic Complaints Book (Livro de Reclamações): www.livroreclamacoes.pt. The paper complaints book is available at our registered office.

Alternative dispute resolution

In a consumer dispute, you may turn to these alternative dispute resolution bodies (Portuguese Law 144/2015):

  • CIAB – Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo) — www.ciab.pt
  • CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo — www.cniacc.pt

More information on the Consumer Portal: www.consumidor.gov.pt.

Intellectual property

The texts, illustrations and logo on this site belong to Carago and may not be reproduced without prior permission.